FAQ

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Where do you ship to?

With the exception of print-on-demand products, I do the shipping myself to most parts of the world via my local my post. If your country is not listed, it likely means that I have never shipped to your location before. Please contact me so that I can add your country and shipping rate!

Check for any service disruptions that may affect your area.

Please see the FAQ regarding orders destined for Europe or the UK.

Where do you ship from?

I am located in beautiful Canada!

What tools do you use?

For digital work, I use an iPad with Procreate.

What payment methods do you accept?

I accept payments by major credit cards are through Stripe.

What currency is your shop?

My shop’s base currency is Canadian Dollar and you will be charged in CAD$.

EU/UK Orders

I am shipping to Europe and the UK, however, some locations may incur VAT for orders placed on my website. VAT is a percentage of your total order value and will vary depending on your country’s VAT laws.

See the countries currently affected by VAT.

Once your package has arrived you will need to pay the VAT fees before the package can be released to you. I do not collect VAT. There may also be additional charges such as duties and service fees. I realize that this may be an inconvenience but I appreciate all of your support and I am looking at options to make this process easier for you.

ANY ADDITIONAL TAXES/CHARGES/FEES ARE THE CUSTOMER’S RESPONSIBILITY AND MUST BE PAID TO YOUR COUNTRY TO CLAIM YOUR PACKAGE.

By purchasing from this shop, you have read, understood, and agree to these terms.

Thank you!

Do you use eco-friendly packaging?

I am putting a lot of focus on reusing, recycling, and transitioning to eco-friendly materials for my packaging. You may find that I still use some plastics (bubble wrap, bags, etc.) and these are either current stock that I am trying to use up or from shipments I have received. I encourage you to re-use as much of the materials as you can or to recycle it. Thank you for caring about the environment!

Do you offer a tracked shipping option?

I offer tracked and non-tracked shipping options to suit your needs.

Note that if you choose an non-tracked option I’m unable to assist you in locating/recovering your package.

Colour Disclaimer

Colours seen in images change between screens and devices. Sometimes an image can appear vibrant and other times it may appear a bit dull.

As a result, the colours you see in product images may not be accurate to the actual colour of the product.

I do my best to reflect the true colours of the items during image editing but please be aware that there may be slight colour variations.

Do you have another question?

If your question isn’t answered here, please contact me and I’ll help you out!

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